Petgate Passage® can be pressure mounted easily between rooms, doorways and other spaces. The color of this heavy-duty steel gate is a beautiful white; it’s sure to complement any home décor and will stand the test of time. This pet gate has an exclusive small door (9.5” x 8”) which swings freely allowing your pet the freedom to come and go as they please. Want to contain your pet – no problem. The small door also locks for containment with the Grip-n-Twist™ latch offering you peace of mind. Perfect for households with puppies or multiple pets. Key features of this pet gate include an extra-wide 21” door opening so that you and your pet can pass through with ease. A swing control lever on the bottom of the door allows the gate to swing in one or both directions. The large handle design easily fits into the palm of your hand for a comfortable grip. This pet gate pressure mounts by using tension knobs to secure the gate in place. It’s ideal for a variety of room openings or in doorways measuring 29.8 to 38.1 inches wide using the two extensions included and is 30 inches high. Need to make the gate wider? The Petgate Passage has two additional extensions (sold separately) that will expand the gate up to 60.1 inches wide. The 6 inch extension is available under product number 5106 and the 12 inch extension is available under product number 5107.
My pressure-mounted metal gate came out of the package looking bent and has a gap where the latch should be. What do I do?
When you unpack this gate, you will notice that it is not square. This is normal and the gate is not damaged. It is manufactured at a pre-set angle so that when it is installed properly in an opening, it will maintain the correct amount of tension. This tension prevents the gate from being dislodged from the opening under normal use. Please read and follow the instruction manual carefully.
Can I get more extension pins/connectors for my metal gate?
The metal extension pins will be included in the prepackaged hardware package. Replacement hardware packages can be ordered directly on our website by entering the 4-digit model number into the search engine at the top of any page of the North States website. All available replacement parts will be displayed.
The plastic extension connectors can be ordered directly on our website by entering the 4-digit model number into the search engine at the top of any page of the North States website. All available replacement parts will be displayed.
The spindles are missing from my Petgate Passage Gate. Where can I get more?
The spindles are not stored inside the small package containing all of the mounting parts but instead are found attached with clips on the vertical bars on the gate itself. They often are missed as it seems natural for them to be included inside of the loose parts bag. If you have checked the gate and do not see the spindles attached, please contact our customer service department at 1-800-848-8421 or firstname.lastname@example.org.