Read about our shipping policy below!

small black and brown dog sitting in a cardboard box

North States Shipping Information

Orders placed online at can only ship within the 48 contiguous United States.  We do not ship to Alaska, Hawaii, Puerto Rico & other U.S. territories. We apologize that we are unable to ship to P.O. Boxes and APO/FPO/DPO addresses. Please note that order quantities may be limited at the discretion of North States. When ordering multiple items, please note that items may arrive in separate packages and/or on different days. Most orders will ship within 2-6 business days after they have cleared credit authorization. Business days are Monday-Friday, excluding federal holidays within the United States.

Shipping Costs

 Order Total Shipping Cost
 $.01 - $14.99  $5.00
 $15.00 - $24.99  $10.00
 $25.00 - $39.99  $15.00
 $40.00 & Up  Free Shipping

*Order total qualification is based on order total before taxes and excludes discounts.

Canadian Customers

A selection of our products are available for Canadian customers through the below distributor. Please contact them for further details.


Phone number: (800) 667-8184




If you have any questions, please contact us:

Toll Free: (800) 848-8421

Corporate Office: (763) 486-1754