The Toddleroo by North States® Riverstone Extra Tall & Wide Baby Gate gives parents the peace of mind their child will be safe and secure. The gravity-fed hinge door allows this gate to shuts firmly and gently behind you with one simple push. For added convenience, the gate door swings open both ways and offers a triple-locking system to keep your little one protected. To keep the gate open, just push the door past 90 degrees and the hold-open feature will kick-in, preventing closure. The Toddleroo Riverstone Extra Tall & Wide gate pressure mounts effortlessly by using tension knobs to lock the gate in place. This safety gate has a graphite finish that will complement any home decor, and its heavy-duty steel metal construction is built to last. It is ideal for a variety of room openings or at the bottom of stairs measuring 29.75 to 52 inches wide with three extensions included, and is an extra-tall 36 inches high.
My pressure-mounted metal gate came out of the package looking bent and has a gap where the latch should be. What do I do?
When you unpack this gate, you will notice that it is not square. This is normal and the gate is not damaged. It is manufactured at a pre-set angle so that when it is installed properly in an opening, it will maintain the correct amount of tension. This tension prevents the gate from being dislodged from the opening under normal use. Please read and follow the instruction manual carefully.
Can I get more extension pins/connectors for my metal gate?
The metal extension pins will be included in the prepackaged hardware package. Replacement hardware packages can be ordered directly on our website by entering the 4-digit model number into the search engine at the top of any page of the North States website. All available replacement parts will be displayed.
The plastic extension connectors can be ordered directly on our website by entering the 4-digit model number into the search engine at the top of any page of the North States website. All available replacement parts will be displayed.
What is the Triple Locking System?
When installed properly, there are three steps required to open the gate from the locked position.
1. Rotate the plastic locking handle (the release button/tab will be on the underside of the handle, facing the ground, when it is unlocked).
2. Retract the release button/tab on the underside.
3. Lift on the door and open.
Retracting the release button in step 2 is what causes the door to clear the spring-loaded tab opposite of the latch. The release button is only used when opening the door of the gate. (When the latch is in the locked position, the release button will be facing out from the gate.)
If you are retracting the release button and the door will not open when lifted, you have the gate installed too tightly and you will need to loosen the tension knobs.
If you can lift on the door and it opens without having to retract the release button, you have it installed improperly and it will need to be tightened more at the tension knobs.