The General Store birdfeeder is “OPEN” for business! As part of our Village Collection of feeders, the General Store brings Main Street USA to your backyard. Included are fun details like the “OPEN” sign on the corner of the building as well as a bright red door and “GENERAL STORE” sign. There’s also a mailbox and flowerpot molded into the design. This large capacity feeder holds an extra-large 6.5 lbs. of your favorite wild bird or sunflower seed and can be easily monitored through the clear windows. Refill by simply removing the chimney and pouring in your favorite birdseed. All of the Village Collection birdfeeders are easy to clean by removing the large tray/perch. This versatile feeder can either be used as a hanging birdfeeder or pole mounted and offers a three year warranty. Made from durable molded plastic, this feeder measures 9.5 x 10.25 x 14.5 inches high, it’s the perfect size for your feathered friends to gather.
How do I remove the tray from the bottom of my Village feeder?
The tray on the bottom of the feeder can be removed by placing the feeder on its side and using the heel of your hand to firmly tap on the tray so the tabs on the underside slide through the opening/slots. There is a raised lip on these tabs so it may require multiple strikes to the feeder. However, an (easier) option for cleaning your feeder is to remove the chimney/cupula at the top of the feeder and insert a garden hose through the opening and washing it out that way.
How can I order replacement parts to my Village feeder?
If you need a replacement part for your Village Collection feeder, there are some replacement parts available that can be ordered directly on the North States website. Simply enter the model number of the feeder into the search bar found at the top of any page and all replacement parts will be displayed. Please note, the side walls of the Village Collection feeders come preassembled at the factory and are not available as a replacement part.
We do have a 3-year warranty for manufacturing defects on our Village Collection feeders. A manufacturing defect would be considered a flaw in the material or a missing part upon receipt of your new feeder. This includes failure of the hanging cable, cracks in the base upon receipt, etc. Loss of a part or damage sustained to the feeder due to weather and/or wildlife is not considered a manufacturing defect.
Please contact our customer service department at 1-800-848-8421 or firstname.lastname@example.org for directions on how to make a warranty claim.