The Bayside Cottage Birdfeeder is part of the ever growing Village Collection of feeders. The siding on this cottage is a light shade of gray and its roof is a darker charcoal gray, which is the perfect combination. Measuring 10.25 x 9.5 x 11.5 inches high, this feeder holds 5 lbs. of your favorite seed. It can be mounted from a pole or hung on a tree branch or hook. The bay window on the front of the house is framed in white and has clear plastic panes to monitor seed levels. The roof contains a lift-off chimney to make filling this feeder a breeze. When it’s time to clean your feeder, simply remove the large tray/perch. Proudly made in the USA, we offer a three year guarantee on this feeder. For a unique backyard landscape, add additional themed Village Collection birdfeeders to create your very own village.
How do I remove the tray from the bottom of my Village feeder?
The tray on the bottom of the feeder can be removed by placing the feeder on its side and using the heel of your hand to firmly tap on the tray so the tabs on the underside slide through the opening/slots. There is a raised lip on these tabs so it may require multiple strikes to the feeder. However, an (easier) option for cleaning your feeder is to remove the chimney/cupula at the top of the feeder and insert a garden hose through the opening and washing it out that way.
How can I order replacement parts to my Village feeder?
If you need a replacement part for your Village Collection feeder, there are some replacement parts available that can be ordered directly on the North States website. Simply enter the model number of the feeder into the search bar found at the top of any page and all replacement parts will be displayed. Please note, the side walls of the Village Collection feeders come preassembled at the factory and are not available as a replacement part.
We do have a 3-year warranty for manufacturing defects on our Village Collection feeders. A manufacturing defect would be considered a flaw in the material or a missing part upon receipt of your new feeder. This includes failure of the hanging cable, cracks in the base upon receipt, etc. Loss of a part or damage sustained to the feeder due to weather and/or wildlife is not considered a manufacturing defect.
Please contact our customer service department at 1-800-848-8421 or firstname.lastname@example.org for directions on how to make a warranty claim.