The Garden House birdfeeder is part of an extensive Village Collection of feeders. This feeder resembles a small garden house with red siding, white accents and a gray roof. Measuring 10.25 x 9.5 x 10.25 inches high, this feeder holds 5 lbs. of your favorite seed. Its windows are framed with clear plastic panes to monitor seed levels. The roof lifts off to make filling this feeder a breeze. The large tray/perch is removable for easy clean out. This versatile feeder can either be used as a hanging birdfeeder or pole mounted and offers a three year warranty. Made from durable molded plastic in the USA, this feeder will last for years to come and brighten any backyard.
How do I remove the tray from the bottom of my Village feeder?
The tray on the bottom of the feeder can be removed by placing the feeder on its side and using the heel of your hand to firmly tap on the tray so the tabs on the underside slide through the opening/slots. There is a raised lip on these tabs so it may require multiple strikes to the feeder. However, an (easier) option for cleaning your feeder is to remove the chimney/cupula at the top of the feeder and insert a garden hose through the opening and washing it out that way.
How can I order replacement parts to my Village feeder?
If you need a replacement part for your Village Collection feeder, there are some replacement parts available that can be ordered directly on the North States website. Simply enter the model number of the feeder into the search bar found at the top of any page and all replacement parts will be displayed. Please note, the side walls of the Village Collection feeders come preassembled at the factory and are not available as a replacement part.
We do have a 3-year warranty for manufacturing defects on our Village Collection feeders. A manufacturing defect would be considered a flaw in the material or a missing part upon receipt of your new feeder. This includes failure of the hanging cable, cracks in the base upon receipt, etc. Loss of a part or damage sustained to the feeder due to weather and/or wildlife is not considered a manufacturing defect.
Please contact our customer service department at 1-800-848-8421 or firstname.lastname@example.org for directions on how to make a warranty claim.