Care Center

Learn, explore, shop and order – do it all with Customer Care!

Welcome to the North States Customer Care Center, where we can answer all of your questions about gates and play yards. Our FAQ section contains some of the most commonly asked questions, so please check it out.

  • Order replacement parts: Looking for a replacement part to your gate or play yard? For your convenience, many replacement parts can be ordered on this website.
  • Product registration: Learn more about our online product registration for safety alert or recall only.
  • Warranty info: Learn more about our one-year product warranty.

If you have questions about play yards or baby gates, our customer assistance is here to help. Please contact us anytime for assistance.

North States has a little something for every family and home! Preview our selection of premium safety gates and play yards for babies and pets, as well as our charming bird houses, feeders and accessories. Our variety of products can be purchased in major retail sources or directly through our website. Explore our wide array of safe, convenient play yards and gates or take a look at our unique selection of bird houses and feeders!


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